NetSuite chief executive officer (CEO)
Zach Nelson unveiled the new NetSuite user interface (UI) with a more intuitive and visually engaging work experience during his keynote address at the company’s
SuiteWorld 2014
conference yesterday. Founder and chief technology officer (CTO) Evan
Goldberg discussed and demonstrated the new capabilities more deeply in
his SuiteWorld 2014 keynote presentation today. NetSuite plans to roll
out the new UI with
NetSuite's 2014.2 release, scheduled for Q3 2014.
As the pioneer in cloud enterprise resource planning (ERP), NetSuite
has been at the forefront of UI design trends. Its first release in 1999
abandoned the
Microsoft Windows desktop standard look
and feel of the era and adopted the web metaphor. The company’s UI
introduced role-based business intelligence (BI) dashboards, while its
2006 UI featured in-line editing in web-based applications (instead of
just viewing) and incorporated Ajax technologies to develop dashboards
and portlets that live natively in core business applications (see image
depicting the development of NetSuite UI over the years).
NetSuite's 2014 UI
To again reinvent its business application UI, NetSuite conducted 3
years of deep usability research with its customers. It reportedly
completed extensive research, user observations, and usability testing
with users across various roles—from front-line sales, marketing,
finance, e-commerce, human resources (HR) and services employees through
to C-level executives. Leveraging and supporting HTML5 and based on
principles of modern ‘flat design,’ which emphasizes crispness and
clarity, the NetSuite UI exhibits easy-to-read fonts, attractively
redesigned icons and graphics, increased whitespace, and greater
aesthetic simplicity (see figure).
Overall, 2014 UI highlights include easy access to navigation and tools
such as Global Search, Recent Records, Help, and Shortcuts, as well as a
new global Quick Add feature that enables users to rapidly add tasks,
events, contacts, and more from anywhere in the product. In addition,
the ‘progressive disclosure’ feature conceals action prompts until
mouseover for a “cleaner” experience, and there is also an improved
experience on tablets through a responsive dashboard, larger menus and
controls, and improved scrolling (see image).