STAFDA - Evaluating E-Commerce Software Webinar

Tue, Apr 21, 2015 10:00 AM - 11:00 AM CDT

What You Will Learn
E-commerce has become a must-have for distributors. Customers expect to place an order via any sales channel: direct rep, catalog, branch, phone, web, or mobile device. To successfully deploy an e-commerce site, significant thought must be given to how the four key functional areas support your strategy. Even then, many e-commerce sites have a short life because they don’t deliver the desired results. Other qualitative factors must be considered to deliver a satisfying customer experience. This webinar will review the key components of implementing an e-commerce site and the top qualitative factors to make it a success.

This free program will cover:
* The four key functional areas of any e-commerce suite
* Critical features that every e-commerce solution should contain
* A review of the most important qualitative attributes (usability, navigation, security) that result in better customer experiences.

This will be a fast-paced 45 minute, content rich session followed by a 15 minute question and answer session.

About Jeff Gusdorf
Jeff Gusdorf, a Principal for BSW Consulting, is the company’s managing consultant and responsible for Enterprise Software consulting services and Enterprise Software research and evaluation. Jeff is STAFDA’s Technology Consultant who writes our quarterly Technology Advisory and publishes the Distribution and Manufacturers Software Guides. 

Register for Free at: https://attendee.gotowebinar.com/register/7972793373798153474

All at BSW Consulting offer their condolences to ISA and John Buckley's family.

It is with great sadness that the Industrial Supply Association announces the sudden death of John Buckley at the age of 66 on Wednesday, February 12, 2014 of an apparent heart attack. John served as Executive Vice President of ISA since July 2004. Known for his energy, passion, knowledge of the industry and team building skill, John will be sorely missed.

John began his long and illustrious career in the wholesale distribution industry 30 years ago. Starting out in the member services side of the association management business, he held a variety of positions working on retention and recruitment through research and economic reporting. He spent 25 years with the National Paper Trade Association and was one of the founders of the Paper and Plastics Education Research Foundation. He also published the award winning association magazine, Sales & Marketing News.

John served on the Board of Directors of NAW, the Distribution Research and Education Foundation and the U.S. Chamber of Commerce Committee of 100. For 20 years, John represented the U.S. at EUROPA and the Common Market Congress of the Paper Industry. He was an advisor to four startup companies in the real estate development, technology and digital advertising areas.

John was ISA's chief staff executive and he also served on the ISA Education Foundation Board of Trustees and the Advisory Board for the Industrial Careers Pathways.

John is survived by his wife of 42 years, Barbara Curley Buckley, and his most beloved daughter Alana. He will be missed by his brothers, Michael and Richard, and their wives Ellen and Elaine. He was devoted to his nieces, Sharon and Mariah Hughes, Lauren Solomon, Sarabeth, Emily and Julia Buckley and his nephew, Christopher Hughes.

To leave a message for the family please go to http://johnbuckleycommemoration.wordpress.com.

In lieu of flowers, please send donations to the Manhasset Women's Coalition Against Breast Cancer, P.O. Box 1007, Manhasset, NY 11030. Please specify that your gift should be used for the Coalition's Outreach Program in John’s name.

Despite the grief over this sudden loss, ISA headquarters will provide continuity of operations with the support of the ISA Officers, Board and its team members, Joe Casey, Gary Cheeseman, Melissa Jidenma, and Mary Ritchie.

Distributors: How To Use Technology to Improve Your Bottom Line

Date: June 25, 2013
Time: 1:00 PM ET
Duration: 60 Minutes

In this free, educational event, Jack Keough will host two expert panelists who will examine the role of technology in today’s distribution marketplace and how it can be used to improve your bottom-line performance. Sign up today to learn:

• Ways distributors can use technology as a competitive weapon in order to reduce costs, find new customers, and improve customer satisfaction.
• How your website can be made into an important marketing tool for your business operation.
• Specifics as to how to increase your business through e-commerce.
• NEW data from the ID Survey of Distributor Operations, discussing how distributors are using solutions like ERP, CRM, and e-commerce to their competitive advantage.

Joining us will be Steve Epner of BSW Consulting, an industry veteran who has been studying the distribution marketplace for many years, and will focus on ways for distributors to use technology as a competitive weapon. Additionally, Paul Scott, president and founder of the GoingClear Group, a Boston-based web development, management, ventures, and solutions company, will offer suggestions on making your site more navigable and how to measure and analyze traffic to your website. The webinar will be moderated by Jack Keough, contributing editor for ID, who has been writing about the distribution business for nearly 30 years. Jack will provide an overview of the survey conducted by Industrial Distribution and what the findings mean for the industrial marketplace.

Register For Free at: https://vts.inxpo.com/scripts/Server.nxp